Legal

Privacy Policy

Last updated: 9 August 2026

Your privacy matters. We do not sell your personal data. We only use your information to operate the Platform and deliver your purchases.

1. Introduction

BuddyStore ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and use our platform. Please read this policy carefully. If you do not agree with its terms, please discontinue use of the Platform immediately. This Policy applies to information we collect: • On this Platform and through any digital properties we operate. • Through our automated Telegram delivery bot. • In emails, text messages, and other electronic communications between you and the Platform.

2. Information We Collect

We collect information you provide directly to us and information collected automatically when you use the Platform. Information You Provide: • Account information: email address, username, and password if you create an account. • Transaction information: purchase history, payment method type (we do not store full card details), and billing details. • Communications: messages you send to us via Telegram or email. • Telegram user ID provided at checkout for content delivery purposes. Information Collected Automatically: • Log data: IP address, browser type, operating system, referring URLs, pages viewed, and timestamps. • Cookies and similar tracking technologies (see Section 6). • Device information: device type, operating system version, and unique device identifiers.

3. How We Use Your Information

We use the information we collect to: • Process and fulfil your purchases and deliver content via our Telegram bot. • Send transactional communications such as purchase confirmations and delivery notifications. • Respond to your comments, questions, and requests for support. • Monitor and analyse usage trends to improve the Platform's performance and user experience. • Detect, prevent, and address technical issues, fraud, and abuse. • Comply with legal obligations and enforce our Terms of Service. • Verify your age and eligibility to use the Platform. We do not sell your personal information to third parties.

4. Sharing of Your Information

We may share your information with: Payment Processors: We share necessary transaction information with third-party payment processors to complete purchases. These processors have their own privacy policies governing your data. Service Providers: We engage trusted third-party companies to perform functions on our behalf (e.g., hosting, analytics, customer support). These parties are contractually obligated to keep your information confidential. Legal Requirements: We may disclose your information if required to do so by law, court order, or government authority, or if we believe in good faith that such action is necessary to protect our rights or the safety of others. Business Transfers: If BuddyStore is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically: • Transaction records are retained for a minimum of 5 years for accounting and legal compliance. • Account information is retained for as long as your account remains active or as needed to provide services. • Log and analytics data are typically retained for 12 months. When we no longer need your data, we securely delete or anonymise it.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Platform. Types of cookies we use: • Essential Cookies: Necessary for the Platform to function (e.g., age verification status, session management). These cannot be disabled. • Analytics Cookies: Used to understand how visitors interact with the Platform (e.g., Vercel Analytics). These are anonymised and aggregate in nature. You can control cookies through your browser settings. Note that disabling essential cookies may prevent some features from functioning correctly. We do not use cookies for advertising or targeted marketing purposes.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include: • HTTPS encryption for all data transmitted between your browser and our servers. • Secure storage of passwords using industry-standard hashing. • Regular security reviews of our platform and infrastructure. • Restricted access to personal data on a need-to-know basis. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information: • Access: Request a copy of the personal data we hold about you. • Correction: Request correction of inaccurate or incomplete data. • Deletion: Request deletion of your personal data ("right to be forgotten"), subject to legal retention requirements. • Objection: Object to the processing of your data in certain circumstances. • Portability: Receive your data in a structured, machine-readable format. • Withdrawal of Consent: Withdraw consent for any processing based on consent at any time. To exercise these rights, contact us through our official Telegram support channel. We will respond within 30 days.

9. Children's Privacy

BuddyStore is an adult platform and is strictly not intended for use by anyone under the age of 18. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected information from a person under 18, we will promptly delete that information from our systems. If you believe we may have collected information from or about a minor, please contact us immediately through our support channel.

10. Third-Party Links

The Platform may contain links to third-party websites (e.g., Telegram). These sites have their own privacy policies, and we do not accept any responsibility or liability for their policies or practices. We encourage you to review the privacy policy of every website you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date at the top of this page. Your continued use of the Platform after such changes are posted constitutes your acceptance of the revised policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please reach out through our official Telegram support channel. We aim to respond to all privacy-related inquiries within 30 days. This Privacy Policy was last updated on 9 August 2026.